Question 1

Game crashes on launch

Accepted Answer

Verify game files in your store client, update graphics drivers, and clear the local shader cache. (Replace with steps specific to your game.)

Question 2

Save file won’t load after an update

Accepted Answer

Major updates sometimes break save compatibility. Document the rollback/recovery steps for your game here.

Question 3

Game runs hot on a laptop

Accepted Answer

Cap the framerate in graphics options. (Replace with guidance specific to your game.)

Question 4

Where is my save folder?

Accepted Answer

Document the save-file location per platform here so players can back it up before updates.

Planet Zoo 2 troubleshooting